Bundled payment programs align provider incentives to deliver high quality care at a lower cost per episode. The challenge is the unexpected; when utilization and costs deviate from plan, and the episode exceeds a given bundled payment target. Insight into a patient’s world often reveals uncertainty and the patient-specific factors responsible for rising risk. Providers will require patient context, beyond the clinical data, to successfully manage bundled payment risk arrangements.
At-risk agreements require providers to become patient utilization managers over time and across settings. Success in managing the acute care phase can quickly be undone with a few extra days in a skilled nursing facility or by an unplanned readmission to the hospital. Uncertainty and risk can extend for 30, 60, or 90 days, depending upon the bundle. During that time, patient compliance with a treatment plan is dependent not only on their clinical recovery, but also the factors which constitute their daily life. A lack of transportation can adversely affect physician access and medication compliance. Financial challenges could necessitate care and treatment tradeoffs for a patient. Understanding these issues early and intervening in a targeted manner is critical to bundled payment program success.
Connance solutions are delivered through a secure cloud-based optimization platform that integrates predictive analytics, a rules engine, work listing, and performance reporting with patient and partner engagement modules. Work in your existing system – connect to your existing workflow tools in EPIC, Cerner, Siemens, MEDITECH and many others – or utilize Connance’s platform as your team’s work listing, collaboration and workflow tool.