Top considerations when deciding to insource or outsource collections

Everyone in healthcare knows that patients own an increasing share of the revenue pie. In many situations, the percentage is over 25%. What is not as commonly understood or appreciated is the operational implication of this shift. Patient revenue takes longer to collect, involves more resources and costs more. Much of patient revenue is collected

Read more »

Advanced Analytics Driving Healthcare Transformation

Everyone talks about big data’s potential to transform healthcare. They understand its needed to achieve the Triple Aim: improving patient outcomes, lowering cost of care, and increasing patient engagement. Yet there are very few tangible examples of organizations realizing this potential. One reason is our industry is historically slow to adopt change, even when we know what change needs to happen.

Read more »

Doing More with Less, The Value of Automated Claims Status Reporting

Automating claims statusing takes the manual and tedious and helps focus precious resources on claims that matter. Still, it’s not just THE solution to transform hospital business offices. It’s A sophisticated tool forward-thinking hospitals should have in their business office tool kit, to maximize productivity and achieve the revenue cycle results necessary to continue to offer excellent healthcare.

Read more »

Predictive Analytics Strengthen Readmission Risk Models by Defining Socio-demographic and Behavioral Attributes of Patient Populations

Predictive analytics can enhance the numerous readmission risk tools being used by healthcare providers by delivering actionable insight into the hands of the clinicians responsible for mitigating post-discharge failures.

Read more »

Population Health Initiatives Need to Take a More Holistic Approach

The ability to approach population health initiatives requires a holistic view of individual patients, the context of their community environment and the barriers that prevent access to resources. Continued, “siloed” use of claims and clinical data without socio-demographic and behavioral insight to define targeted patient populations will only provide a superficial view of those in need of strategic interventions.

Read more »

Do you have what it takes for successful patient engagement?

Never before has engaging patients been so critical to the growth and sustainability of healthcare providers and organizations. Whether the goal of patient engagement is to manage the health of a population, maximize patient satisfaction and loyalty, or transition to value-based care, providers cannot underestimate the power of actively identifying socio-demographic attributes of their patient populations.

Read more »